imposible to create id with my email

hello, i have a problem.


another user mistakenly created with my mail an Apple ID, and never confirmed because it really is my email.

I have prayed to unlock apple support this email, and have told me that it is impossible because it is not my own and can not.

It seems absurd that someone is wrong with the mail and the true owner of that email is impaired forever or to use your mail to have the apple id

Posted on Sep 25, 2016 7:46 AM

Reply
6 replies

Sep 25, 2016 7:50 AM in response to maudel

I wouldn't have thought that he could have created an Apple ID without being able to verify the address - it's all rather odd. I can't promise that you'll get any better help, but you could try treating this as a security issue and approaching Apple on that basis. This Apple Help page provides contact information for various countries for security problems with an Apple ID:


http://support.apple.com/en-us/HT5699

Sep 25, 2016 8:34 AM in response to Roger Wilmut1

I changed the password and I could go, but I can not do more because it asks me to update security questions, which I did not answer because I have not put myself, and I stay there without being able to continue.

principle I want you to solve the problem, I've created a new id with another post, but it seems absurd to keep locked my primary email by mistake someone else and that someone else can not use that id because it is not your mail: (

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imposible to create id with my email

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